Privacy policy

ListSoEasy is an app for real estate listing agents. This policy explains what we collect from agents who use the app, from people who sign in at an open house, and from people who visit a property website. Questions: support@listsoeasy.com.

Agents (app users)

• What we collect: the details you enter: name, brokerage, license number, phone, email and logos. We also keep your listings, photos, voice notes, CMAs and the leads you collect.
• Sign-in: with your email, Google or Apple. We receive your email address and name from them.
• Where it is stored: Supabase, on servers in the USA. Photos and files are kept in private storage that only you can open.
• AI processing: photos, voice recordings and text you send to AI features go to OpenRouter and the model providers it uses, only to produce the result. Voice recordings are deleted after they are transcribed.
• Payments: Apple and Google process payments. RevenueCat receives your purchase records and an account ID so the app knows your plan. We never see your card details.
• Retention: until you delete the data, or until you delete your account in Settings. Deleting your account removes all of it. See Delete account.

Open house visitors

• What we collect: a visitor may give their name, phone and email, say whether they work with an agent and when they plan to buy, and agree to texts and to emails, separately. We store when they agreed and the exact consent words they saw.
• Who uses it: only the listing agent, to follow up about homes.
• What we never do: visitor details are never sold and never given to the seller. The weekly seller report has counts and anonymous comments only. Visitor details are not written to our logs.
• Texts and emails: a visitor gets texts or emails only on the channel they agreed to. They can reply STOP to any text, and the agent then stops texting them.
• Where it is stored: Supabase (USA). While an iPad is offline, sign-ins wait on that iPad and are sent once it is back online.
• Retention: until the agent deletes the lead or their account. A visitor can ask the agent, or us, to delete their details at any time.
• AI processing: when the agent dictates notes after a showing, the agent's words go to the AI provider to be sorted into notes. The visitor list itself is not sent.

Property website and CMA page visitors

• Showing requests: a visitor may give their name, phone and email, with texts and emails opt-in separately. The request becomes a lead for the listing agent, under the same rules as open house visitors.
• Questions: the question text is stored with the answer. AI answers from the listing's facts and receives no visitor details. To limit abuse we keep a salted hash of the visitor's IP address, never the address itself.
• Visits: we count visits and unique visitors with a salted daily hash of the IP address and browser. No cookies, no ad trackers.
• Where it is stored: Supabase (USA). Pages are served through Cloudflare.
• Retention: as long as the listing exists. A property website goes offline 30 days after the home sells.

Your choices

You can see, change or delete your data in the app at any time. To ask what we hold about you, or to have it deleted, email support@listsoeasy.com. ListSoEasy is for real estate professionals and is not meant for children under 18.

Changes

We will post changes on this page and tell agents in the app before they take effect.